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My Summer Internship Experience- G1Y Student Voice

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I am senior majoring in Hospitality Management. I came to the States three years ago and it has been a great learning/personal experience. I have had incredible experiences with new friends and worked with amazing people who taught me powerful tools for business and life.

I am currently completing my 1000 hours of hospitality related work in Fontainebleau, one of themost historically and architecturally significant hotels in the world. A revered landmark and symbol of style and sophistication, Fontainebleau Miami Beach boasts 1,504 lavishly appointed guestrooms and suites, the world-renowned LIV® Nightclub, and 12 restaurants and lounges, including StripSteak by Michael Mina, Pizza & Burger by Michael Mina, and two AAA Four Diamond signature restaurants. In addition to having been featured in a number of motion pictures such as The Bellboy, Goldfinger, The Bodyguard, and Scarface, the hotel has also welcomed a throng of famous guests, including Barack Obama, Frank Sinatra, Elvis Presley, Dean Martin, John F. Kennedy, Marilyn Monroe, and many others.

As part of my day to day job, I am committed to enhancing the arrival experience, reflective of a world class resort, and accommodating every guest’s need with attentiveness and easy engagement. I have learned how to use the property management system, Opera, as well as cashiering operations, including foreign currency exchange, travelers’ checks, shift closing, and deposit procedures.

I am eager to learn and improve as much as I can during this experience, which is making me grow professionally. It seems exhausting sometimes, but I like to remind myself that each piece creates a whole, so I should appreciate and enjoy the little things in life that one day will be part of my story—and, of course, never stop dreaming because it allows us to become what we aspire to be.

Guest written by Nathalie 

Progressed G1Y Student and Hospitality Management major from El Salvador